Privacy Policy

1. Introduction

Dovqeluna ("we", "us", "our") is committed to protecting the privacy of visitors to our website and users of our services. This Policy sets out the types of information we may collect, how we use it, who we may share it with, and the choices available to you regarding your information.

By using our website or submitting information to us, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly — such as your name, email address, phone number, and any other details submitted through contact forms, lead-request forms, or correspondence with us.
• Automatically collected information — such as IP address, browser type, device information, pages viewed, time spent on pages, and referring URLs, typically gathered through cookies or similar tracking technologies.
• Information from third parties — where permitted by law, we may supplement the information we hold with data obtained from publicly available sources or third-party partners.

3. How We Use Your Information

We may use the information collected for purposes including:

• Responding to inquiries and providing requested information or analysis;
• Operating, maintaining, and improving our website and services;
• Communicating with you about updates, offers, or administrative matters;
• Monitoring usage patterns and analysing website performance;
• Detecting, preventing, and addressing fraud, security, or technical issues;
• Complying with applicable legal or regulatory obligations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, remember preferences, and gather analytics about how visitors interact with our pages. You can control or disable cookies through your browser settings; however, doing so may affect certain website functionality.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.

6. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or communications;
• Professional advisors, including legal, financial, or regulatory consultants, where necessary;
• Regulatory authorities or law enforcement, where required by law or to protect our rights, property, or safety;
• Any successor entity in connection with a merger, acquisition, or sale of assets.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, including any legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

8. Data Security

We implement reasonable technical and organisational measures designed to protect the information we hold against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, or restrict the processing of your data, as well as the right to object to certain processing activities or to request data portability. To exercise any such rights, please contact us using the details provided on our website.

10. International Data Transfers

If your information is transferred to or processed in a country other than your own, we will take reasonable steps to ensure it receives an adequate level of protection consistent with this Policy and applicable law.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review this Policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the channels listed on our website.

This document is a general template provided for informational purposes and does not constitute legal advice. Dovqeluna recommends obtaining professional legal review to ensure compliance with applicable laws in your jurisdiction before relying on this Policy.